Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.
Non-Returnable Items
- Opened consumable products (supplements, filters, cartridges)
- Downloadable software or digital products
- Items marked as "Final Sale"
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Exchanges
If you received a defective or damaged item, please contact us at panthergroupllc@atomicmail.io within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.
Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (defective, wrong item, damaged in transit). Shipping costs are non-refundable.
How to Return
To initiate a return, please email us at panthergroupllc@atomicmail.io with your order number and reason for return. We will provide you with a return address and instructions.
Contact
Panther Motion Group LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: panthergroupllc@atomicmail.io
Phone: +1 (505) 472-7066