Terms of Service

Last updated: June 2026

1. About Us

Hydrolabs Group Limited is a private company incorporated in Hong Kong. Registered address: RM 06, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG. Phone: +852 4743 9766.

2. Acceptance of Terms

By placing an order or using our website, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use our site.

3. Products and Descriptions

We strive to ensure product descriptions, images, and prices are accurate. We reserve the right to correct errors, limit quantities, or discontinue products at any time without notice.

4. Pricing and Payment

Prices are displayed in the currency of your region and may include applicable taxes. Final prices, including any shipping charges, are shown at checkout. We accept major credit/debit cards and other payment methods displayed at checkout. All transactions are processed securely.

5. Orders and Contract

Placing an order constitutes an offer to purchase. A contract is formed when we dispatch your goods and send a shipping confirmation. We reserve the right to refuse or cancel any order.

6. Shipping and Delivery

We ship to the United States, Canada, Australia, United Kingdom, and New Zealand. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by customs authorities, carriers, or force majeure events.

7. Customs, Duties and Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the buyer's responsibility unless otherwise stated. We recommend checking your local customs regulations before ordering.

8. Consumer Rights

Nothing in these Terms affects your statutory consumer rights under applicable law, including:

• UK: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013
• Australia: Australian Consumer Law (ACL)
• New Zealand: Consumer Guarantees Act 1993
• Canada: Applicable provincial consumer protection legislation
• USA: Applicable state consumer protection laws

9. Intellectual Property

All content on this site, including text, images, logos, and product descriptions, is owned by or licensed to Hydrolabs Group Limited and may not be reproduced without our written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, our total liability to you shall not exceed the amount you paid for the product(s) giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

11. Governing Law

These Terms are governed by the laws of Hong Kong SAR. Any disputes will be subject to the non-exclusive jurisdiction of the courts of Hong Kong. Nothing in this clause affects your mandatory consumer rights in your country of residence.

12. Changes to Terms

We may update these Terms at any time. The current version is always posted on our website with the date of last update.

13. Contact

Hydrolabs Group Limited | RM 06, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG | +852 4743 9766