Shipping policy
Shipping Policy
Thank you for visiting and shopping with us. The following terms apply to all orders placed through our store.
Free Shipping
We offer FREE standard shipping on all orders. No minimum purchase required.
Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive an email confirmation once your order has been shipped, including a tracking number.
Estimated Delivery Times
- United States: 5–10 business days (standard)
- International: 10–20 business days depending on destination
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your local customs office for more information.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at panthergroupllc@atomicmail.io within 14 days of the expected delivery date with your order number and photos of any damage. We will work with the carrier to resolve the issue and, if necessary, reship your order or issue a refund.
Contact
Panther Motion Group LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: panthergroupllc@atomicmail.io
Phone: +1 (505) 472-7066